FAQ

It’s very simple. Use the Select Your Model tool on our website. You’ll be automatically redirected to the correct kit for your car. We supply every model and type. Still unsure? Just contact us and we’ll check it for you.

Without the original phone holder the screen cannot be mounted. You can easily order this original holder together with your screen on the website if you don’t have it anymore.

Yes, UpYourCarPlay supplies plug-and-play units for every model. For facelift models (with phone holder / USB connection) installation takes less than 5 minutes and requires no modifications.

For pre-facelift & old models (without Garmin / navigon connection) we offer full plug-and-play units as well. For pre-facelift with Garmin / navigon connection an installation kit is required. The installation is still plug and play but takes a bit longer – around 45 minutes.

For these installation kits we provide a detailed video guide so you can install it anywhere in the world.

Yes. Before ordering, click on Contact UpYourCarPlay to arrange pickup or professional installation. We are located in Grootebroek (The Netherlands).

If you find the installation too difficult, we can do it for you in the Netherlands. Most Dutch customers choose this option, because during installation we can also make the audio fully wireless, which is preferred. We install this model several times a week. Contact us for pricing and to schedule an installation appointment.

Yes, both Apple CarPlay and Android Auto work wirelessly.

This depends on your model. For facelift models with Bluetooth you set the radio to Media and connect to the Bluetooth of the original radio. This is a one-time pairing; after that it connects automatically.

For facelift without Bluetooth or pre-facelift (original radio) you set the radio to AUX and plug in the 90° AUX cable that comes from the screen. After that it will switch automatically.

For pre-facelift with an aftermarket radio you set the radio to AUX and connect via the Bluetooth of that radio. You can book an appointment with us for a fully wireless audio solution.

On facelift models with Bluetooth the original steering wheel buttons keep working. On pre-facelift and facelift without Bluetooth only the volume buttons remain active, because the audio is sent through the AUX connection.

On facelift models they keep working as normal. On pre-facelift models the beeps remain audible, but the image will no longer be shown on the Garmin or navigation screen.

On facelift models the screen wakes up as soon as you unlock the car and is already connected before you start driving.

On pre-facelift and older models the screen turns on when you switch on the ignition, with a start-up time of about 5–10 seconds.

On facelift models with phone holder the screen turns off about 60 seconds after you lock the car.

On facelift without phone holder and on pre-facelift models the screen switches off when you turn off the ignition.

Not without a microSD card. You need a microSD card (up to 128 GB), which you can add to your order on the product page. Once installed, the dashcam starts recording automatically as soon as the screen has started up.

No, you can view the footage directly on the screen. If you want to save it in higher quality or watch it on your computer, you can remove the SD card and insert it into your computer or laptop.

Yes, you receive a 1-year warranty via UpYourCarPlay.